Property Operations For condos, subdivisions, and managed communities

Bring modern order to
property operations.

Deskova gives property teams one shared workspace for resident concerns, notices, requests, and follow-ups, so daily work is easier to assign, track, and find.

Deskova workspace dashboard showing resident concerns and property operations

Operations need an intelligent system as priorities move fast.

01

Requests get scattered

Concerns, notices, payments, and follow-ups land across chats, email, paper forms, and side conversations.

02

Context gets lost

Teams spend time rebuilding what happened, who handled it, and what needs to happen next.

03

Residents wait for updates

Without a shared view, staff answer the same questions repeatedly and residents are left guessing.

04

Handoffs depend on memory

When someone is away, pending work can sit unnoticed or restart from the beginning.

Group chats are useful for quick coordination. They are not a reliable home for property work.

Deskova gives the team a shared place to organize the work behind every resident update.

What changes with Deskova

→ One workspace for concerns, notices, requests, and follow-ups
→ Work is organized by unit, resident, status, and date
→ Staff can see what is new, what is pending, and who is handling it
→ Common records are easier to find when residents, board members, or team members ask
→ Residents get clearer updates from one channel

One clear channel for residents.

Resident Updates

Send announcements and building updates without scattering messages across multiple chats.

Unit messages Building updates Read status Resident replies Team visibility

Concern Log & Case Handling

Residents submit through a structured channel. The team assigns ownership, tracks status, and closes the loop with clearer updates.

Structured intake Team ownership Status tracking Gate passes Resident updates

Property Records

Keep related notes, payment reminders, resident details, and completed work easier to search by unit or topic.

Payment reminders Unit history Saved views Exports Unit-level records
Deskova resident requests screen showing concern status and admin reply

Residents care about transparency.

1

Shared activity history

Resident submissions, staff updates, and next steps stay connected to the same item.

2

Search by unit or topic

Find prior concerns, notices, payment reminders, and resident requests without digging through chats, inboxes, or paper folders.

3

Cleaner resident follow-through

Staff can see what has been answered, what still needs attention, and what the resident sees next.

4

Role-based visibility

Each stakeholder — management, board, residents — sees what is relevant to their role. Structured access keeps communication clear without creating information gaps.

Activity History
Unit 12B · Concern #0147 — Parking concern, Slot 3A
📝
09:14 AM
Concern submitted — parking issue, 1 photo added
Resident · Unit 12B
✓
09:31 AM
Concern acknowledged and marked high priority
PMO Admin · Maria Santos
⚠
10:05 AM
Update sent to resident and assigned staff
PMO Admin · Notice sent
Resident updated
✓
10:47 AM
Resident reply received
Unit 05C
✓
11:22 AM
Concern closed — resolved
PMO Admin · Saved to unit history
History updated

One workspace solution for daily property work.

Scenario 01

Resident concern intake

A resident submits a parking concern with a photo. PMO assigns the item, updates the resident, and closes it once resolved.

Concern submitted → Owner assigned → Resident updated → Marked resolved
Scenario 02

Building notice

The team sends a building update, checks read status, and keeps the notice connected to the units that received it.

Notice drafted → Residents notified → Read status checked → History updated
Scenario 03

Request coordination

A unit owner sends a permit or move-in request. Staff review the details, coordinate next steps, and keep the response in one place.

Request received → Details reviewed → Response sent → History updated
Scenario 04

Team handoff

When staff change shifts, open work carries its status, notes, owner, and resident context forward.

Open work reviewed → Notes added → Owner updated → Handoff complete

We’ll help you expand and implement at the right pace.

1
Phase 1 — Core Operations

Your shared workspace is ready

Resident concerns, notices, payment reminders, and property records move into one shared place for the team.

Property notices Concern log Incident records Payment records Resident updates
2
Phase 2 — Connected Property Work

Extend to the full property

Expand to permits, gate passes, move-ins, and resident access once the core is running.

Gate passes Work permits Move-in requests Request workflows Resident portal Unit-level records

Implementation that fits your team

✓Web app first — no install required to start
✓Start with one property; expand on your schedule
✓Your team controls which workflows go live and when
✓Onboarding support included with every paid plan

Official information is shared clearly with your community.

Property Management Team

Primary

One workspace for resident communication, concerns, requests, and records — with clear status, history, and team follow-through.

→Send notices and resident updates
→Manage and resolve concern and incident cases
→Configure role-based visibility per unit and stakeholder
→Access full records, payment records, and case history
→Keep unit history searchable and ready to share

Boards & Developers

Oversight of case handling, centralized documentation, and cleaner administration — without being buried in daily operations.

→Visibility into case handling and resolution rates
→Centralized documentation ready for review
→Professional communication infrastructure that protects the property's standing
→Fewer disputes, clearer accountability, cleaner administration

Residents & Unit Owners

Residents have one place to submit concerns, receive notices, request passes, and view their own records — with visible status and faster follow-through on every submission.

→Submit concerns and track resolution status in real time
→Receive notices and provide acknowledgments
→Request gate passes and permits through a structured channel
→View payment records and their own request history

Common questions

Can't find your answer? Reach us directly and we’ll point you to the right next step.

No. Deskova is built for condominiums, subdivisions, mixed-use developments, and managed residential portfolios of any type.

No. Deskova is a web application first — residents access it through any browser without a forced install on day one.

For property coordination, yes — notices, concerns, requests, and payment reminders move into one shared channel your team manages centrally.

Start with one property and one core workflow — notices, concern logging, or records. Expand from there at your pace.

No. Deskova covers property operations — communication, case handling, and record-keeping. It sits alongside your existing accounting or ERP tools.

Contact Deskova directly — the team can walk through plans, rollout scope, and commercial terms based on your property type and team size.

Simple plans for modern property operations.

Start with Deskova Core. Add Workflow when you want more of the repetitive work handled automatically. Need a different setup? We’ll tailor Deskova to your operation.

Core
Everything a property team needs to run resident and PMO operations in one shared workspace.
Early Partner Rate
₱19,900
per month · locked for 24 months
✓1 property, up to 450 units
✓4 PMO seats included
✓Resident portal + PMO workspace
✓Concerns, notices, requests, reservations, and payment follow-ups
✓Standard routing, notifications, Unit 360, records, templates, and exports
Enterprise
For larger portfolios or teams that need a tailored rollout, integrations, governance, security, or service model.
Tailored to your property.

Our team will assess your needs and recommend the appropriate Deskova configuration, setup scope, and commercial terms.

✓Multiple properties and custom limits
✓Custom workflows, roles, approvals, and reporting
✓APIs, SSO, accounting, access-control, and other integrations
✓Custom security, data, migration, and deployment requirements
✓Expanded implementation, support, and commercial terms as needed

Early Partner Program: Core and Core + Workflow rates require a 24-month agreement and remain locked for the full term. A one-time setup fee of ₱49,000 applies. Ask about Early Partner setup rates. Complex migration, integration, or custom setup work is scoped separately. Workflow includes fair-use automation and AI capacity; high-impact decisions remain with authorized property staff.