Property Operations For condos, subdivisions, and managed communities

Bring modern order to
property operations.

Deskova gives property teams one shared workspace for resident concerns, notices, requests, and follow-ups, so daily work is easier to assign, track, and find.

Deskova workspace dashboard showing resident concerns and property operations

Operations need an intelligent system as priorities move fast.

01

Requests get scattered

Concerns, notices, payments, and follow-ups land across chats, email, paper forms, and side conversations.

02

Context gets lost

Teams spend time rebuilding what happened, who handled it, and what needs to happen next.

03

Residents wait for updates

Without a shared view, staff answer the same questions repeatedly and residents are left guessing.

04

Handoffs depend on memory

When someone is away, pending work can sit unnoticed or restart from the beginning.

Group chats are useful for quick coordination. They are not a reliable home for property work.

Deskova gives the team a shared place to organize the work behind every resident update.

What changes with Deskova

One workspace for concerns, notices, requests, and follow-ups
Work is organized by unit, resident, status, and date
Staff can see what is new, what is pending, and who is handling it
Common records are easier to find when residents, board members, or team members ask
Residents get clearer updates from one channel

One clear channel for residents.

Resident Updates

Send announcements and building updates without scattering messages across multiple chats.

Unit messages Building updates Read status Resident replies Team visibility

Concern Log & Case Handling

Residents submit through a structured channel. The team assigns ownership, tracks status, and closes the loop with clearer updates.

Structured intake Team ownership Status tracking Gate passes Resident updates

Property Records

Keep related notes, payment reminders, resident details, and completed work easier to search by unit or topic.

Payment reminders Unit history Saved views Exports Unit-level records
Deskova resident requests screen showing concern status and admin reply

Residents care about transparency.

1

Shared activity history

Resident submissions, staff updates, and next steps stay connected to the same item.

2

Search by unit or topic

Find prior concerns, notices, payment reminders, and resident requests without digging through chats, inboxes, or paper folders.

3

Cleaner resident follow-through

Staff can see what has been answered, what still needs attention, and what the resident sees next.

4

Role-based visibility

Each stakeholder — management, board, residents — sees what is relevant to their role. Structured access keeps communication clear without creating information gaps.

Activity History
Unit 12B · Concern #0147 — Parking concern, Slot 3A
📝
09:14 AM
Concern submitted — parking issue, 1 photo added
Resident · Unit 12B
09:31 AM
Concern acknowledged and marked high priority
PMO Admin · Maria Santos
10:05 AM
Update sent to resident and assigned staff
PMO Admin · Notice sent
Resident updated
10:47 AM
Resident reply received
Unit 05C
11:22 AM
Concern closed — resolved
PMO Admin · Saved to unit history
History updated

One workspace solution for daily property work.

Scenario 01

Resident concern intake

A resident submits a parking concern with a photo. PMO assigns the item, updates the resident, and closes it once resolved.

Concern submitted Owner assigned Resident updated Marked resolved
Scenario 02

Building notice

The team sends a building update, checks read status, and keeps the notice connected to the units that received it.

Notice drafted Residents notified Read status checked History updated
Scenario 03

Request coordination

A unit owner sends a permit or move-in request. Staff review the details, coordinate next steps, and keep the response in one place.

Request received Details reviewed Response sent History updated
Scenario 04

Team handoff

When staff change shifts, open work carries its status, notes, owner, and resident context forward.

Open work reviewed Notes added Owner updated Handoff complete

We’ll help you expand and implement at the right pace.

1
Phase 1 — Core Operations

Your shared workspace is ready

Resident concerns, notices, payment reminders, and property records move into one shared place for the team.

Property notices Concern log Incident records Payment records Resident updates
2
Phase 2 — Connected Property Work

Extend to the full property

Expand to permits, gate passes, move-ins, and resident access once the core is running.

Gate passes Work permits Move-in requests Request workflows Resident portal Unit-level records

Implementation that fits your team

Web app first — no install required to start
Start with one property; expand on your schedule
Your team controls which workflows go live and when
Onboarding support included with every paid plan

Official information is shared clearly with your community.

Property Management Team

Primary

One workspace for resident communication, concerns, requests, and records — with clear status, history, and team follow-through.

Send notices and resident updates
Manage and resolve concern and incident cases
Configure role-based visibility per unit and stakeholder
Access full records, payment records, and case history
Keep unit history searchable and ready to share

Boards & Developers

Oversight of case handling, centralized documentation, and cleaner administration — without being buried in daily operations.

Visibility into case handling and resolution rates
Centralized documentation ready for review
Professional communication infrastructure that protects the property's standing
Fewer disputes, clearer accountability, cleaner administration

Residents & Unit Owners

Residents have one place to submit concerns, receive notices, request passes, and view their own records — with visible status and faster follow-through on every submission.

Submit concerns and track resolution status in real time
Receive notices and provide acknowledgments
Request gate passes and permits through a structured channel
View payment records and their own request history

Common questions

Can't find your answer? Reach us directly and we’ll point you to the right next step.

No. Deskova is built for condominiums, subdivisions, mixed-use developments, and managed residential portfolios of any type.

No. Deskova is a web application first — residents access it through any browser without a forced install on day one.

For property coordination, yes — notices, concerns, requests, and payment reminders move into one shared channel your team manages centrally.

Start with one property and one core workflow — notices, concern logging, or records. Expand from there at your pace.

No. Deskova covers property operations — communication, case handling, and record-keeping. It sits alongside your existing accounting or ERP tools.

Contact Deskova directly — the team can walk through plans, rollout scope, and commercial terms based on your property type and team size.

Choose a plan that fits your property
size and rollout pace.

All paid plans include Deskova’s core property operations workflows. Choose Core for one property, Plus for growing teams, or Portfolio Command when you need expanded support across multiple properties.

Pricing region:

Philippines pricing is shown in PHP. International visitors can switch to USD pricing.

Save with yearly billing
Property Plus
For growing PMO teams that need higher limits and more room for day-to-day coordination.
41,990
per month
34,990
per month, billed annually save ₱84,000/yr
Setup fee: ₱89,000
Covers up to 3 properties
8 PMO seats included
Up to 1,200 units
Saved drafts for replies, case summaries, notices, and follow-ups
Batch-create payment reminders and follow-up records for easier tracking
Internal references, saved report views, and stronger admin workflows
Everything in Property Core, with expanded usage limits
Portfolio Command
For property groups that want expanded workspace limits, onboarding support, and ongoing coordination across multiple properties.
149,990
per month
129,990
per month, billed annually save ₱240,000/yr
Setup fee: ₱149,000
Covers up to 10 properties
15 PMO seats included
Up to 3,000 units, with custom limits available
Dedicated Deskova Operations Consultant for account coordination and service reviews
Deskova support for intake setup, routing, follow-ups, and queue monitoring
Monthly support coverage, weekly summaries, and queue review
Everything in Property Plus, plus expanded coordination support

Enterprise Command

For larger organizations that need custom limits, access rules, reporting, integrations, rollout planning, and a larger support model. Pricing and commercial terms are quoted by scope.

Early partner rateSelected early partner properties may qualify for a limited Founding Property Partner rollout rate.
Support coverageSupport coverage is agreed by plan and rollout. Final PMO decisions and onsite actions remain with the property team unless separately agreed.
Setup includedSetup covers workspace configuration, PMO access setup, unit/resident list preparation, billing list setup, workflow orientation, testing, and launch support.